The wheels are turning, slowly turning.
notes on netgear support website 2008-01-04
Copyright 2023 Jean-Paul Calderone
comments are mangled incorrectly, doubling single quotes, presumably in a confused attempt to prevent SQL injection attacks.
page caching behavior is wrong, so after a ticket is updated by netgear support staff, the update will not appear unless the browser is made to disregard its cache.
timestamps on comments are wrong, perhaps by roughly (UTC - PST) hours.
netgear support staff can’t actually fix any problem you have.