Friday, January 4, 2008

notes on netgear support website

  • comments are mangled incorrectly, doubling single quotes, presumably in a confused attempt to prevent SQL injection attacks.

  • page caching behavior is wrong, so after a ticket is updated by netgear support staff, the update will not appear unless the browser is made to disregard its cache.

  • timestamps on comments are wrong, perhaps by roughly (UTC - PST) hours.

  • netgear support staff can't actually fix any problem you have.

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